Info Consultant

Role description:

Evoca is looking for a Info Consultant who will be responsible for providing high-quality customer service and effectively presenting banking products.

What will you gain?

We are committed to ensuring everyone can flourish in their roles by creating a working environment that supports wellbeing and provides a generous benefits package, a wide range of career and personal development opportunities. By joining Evoca, you will get:

• health insurance;
• travel insurance;
• favorable terms of Evoca products and services;
• holiday and year-end bonuses;
• bonuses on marriage, birth of a child;
• paid days off;
• sport package;
• English language trainings;
• large opportunities for continuous leaning and development (participation in international conferences, business trips abroad, opportunities to get international certifications and study in top universities worldwide).

What will you be doing?

• customer needs assessment and fulfillment;
• delivery of information to customers;
• sales of banking products and services;
• customer acquisition.

What skills are we looking for? 

• university degree;
• good command of MS Word and MS Excel (knowledge of AS-Bank 4.0 software program will be a plus);
• professional experience in customer service field will be a plus;
• knowledge of Armenian banking legislation will be a plus;
• outstanding communication and customer service skills;
• customer-oriented approach;
• negotiation and conflict management skills;
• ability and desire to learn quickly;
• initiative and high sense of responsibility;
• excellent command of Armenian, Russian and English languages.

How to apply?

Please send your CV to [email protected] by indicating "Info Consultant" in the subject line of the e-mail.