Digital Service Specialist (Evening Shift)

Required qualifications:

• university degree in economics or finance;
• at least a year's professional experience in the field;
• excellent command of Armenian banking legislation;
• good knowledge of AS-Bank 4.0 software program;
• negotiation and conflict management skills;
• customer-oriented approach;
• ability to navigate and be successful in a fast-paced environment;
• excellent command of Russian and English.

Job responsibilities:

• proceed customer applications submitted through online systems;
• implement transactions by fast money transfer systems;
• implement other online services provided by the Bank;
• reply to messages sent by clients via online systems;
• in case of any problems with the online systems contact the customer and quickly fix the;
• in case of suspicious transactions or rejected ones, contact the customer and provide details about the rejection ability to navigate and be successful in a fast-paced environment;
• implement other tasks assigned by the supervisor.

Application procedures:
Interested applicants should send their CVs to: [email protected] indicating " Digital Service Specialist (Evening Shift)" in the subject line of the e-mail.
Only short-listed candidates will be invited for an interview.